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About The Book

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Drawing on the combined expertise of the editors and a range of practicing expert contributors, the book provides a current, cutting-edge, and multi-perspective survey of workforce analytics. The contributions examine why workforce analytics is important, how it can help contribute to business success, and the considerations businesses need to address to maximize the benefit of this important HR expertise.

A breakthrough text in a game-changing emerging discipline, the book is an essential resource for practitioners, students, and researchers in workforce analytics, people analytics, and human resource management more broadly.

Workforce Analytics: A Global Perspective provides a comprehensive sweep of key issues facing the evolving discipline of workforce analytics. The editors, all globally recognized in this field, have curated a collection of unique pieces that introduce workforce analytics, discuss its place in the HR sphere, and systematically address the key practical challenges faced by analytics experts working in and with organizations.

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 Workforce Analytics: A Global Perspective


The topic of Workforce Analytics (WFA) is both new and timeless. While the field has experienced explosive growth in recent years, its origins date back over a century. Despite the growing attention and the abundance of books, articles and case studies on WFA applications, there is no overarching view of the field, its gaps, and strategies for enhancing the design, implementation, and outcomes of WFA. This breakthrough book provides that critical view.

The book takes the reader on a journey that mirrors the development of the field of WFA, beginning with its origins and progressing through its development to the current state of the field – and beyond. It features easy-to-implement tools including the ACAI model of WFA implementation [Ask the right questions; Collect the right data; Conduct the right Analyses; Influence the right decisions]; a new WFA maturity matrix that balances push versus pull factors; examples of different levels of WFA capabilities; and options for structuring WFA functions.

Martin R. Edwards

Martin R. Edwards is a Professor of Management at the UQ Business School, University of Queensland, Australia. Martin has published widely in the area of Human Resource Management. He is active in the field of HR consultancy, having delivered projects to numerous multinationals; he has also provided bespoke HR Analytics training to global firms.

Dana Minbaeva

Dana Minbaeva is a Professor of Strategic Human Capital at King’s Business School, King’s College London, UK. She also holds a part-time position at Copenhagen Business School, Denmark, and is an affiliate faculty member at London Business School, UK. Professor Minbaeva is a Fellow of the Academy of International Business. She has received several national and international awards for her research achievements, including the prestigious JIBS Decade Award in 2013. Dana is also the founder and director of the Nordic Human Capital Advisory Aps.

Alec Levenson

Alec Levenson is Senior Research Scientist and Director at the Center for Effective Organizations, Marshall School of Business, University of Southern California. His research has been published in books, academic and business publications, and global media outlets, including the New York Times, Wall Street Journal, The Economist, CNN, Associated Press, US News and World Report, National Public Radio, Los Angeles Times, USA Today, Marketplace, and Fox News.

Mark A. Huselid

Mark A. Huselid is the Distinguished Professor of Workforce Analytics and director of the Center for Workforce Analytics at the D’Amore-McKim School of Business, Northeastern University. He was the editor of the Human Resource Management Journal, and is a current or former member of numerous professional and academic boards. He is a fellow of the National Academy of Human Resources (NAHR), the Society for Industrial and Organizational Psychology (SIOP), and the Association for Psychological Science (APS).

Endorsements

“Workforce Analytics is a must-read for leaders and HR professionals looking to harness data for strategic decision-making. The authors provide a clear framework for leveraging workforce analytics to drive business success, enhance employee well-being, and adapt to an evolving workplace. With research-backed insights and real-world applications, this book is an invaluable guide to optimizing human capital.”


Dr. Marshall Goldsmith, Thinkers50 #1 Executive Coach and New York Times bestselling author of The Earned Life, Triggers, and What Got You Here Won’t Get You There

“Workforce Analytics is the definitive work in this space. Covering everything from fundamentals of measurement to advanced techniques with a clear style and a consistent theme, this book is a must-read for anyone serious about workforce analytics. Business and HR leaders will benefit from the clear and compelling examples, and professionals working in analytics will find the deep chapters on analytic methods and activating change illuminating and powerful as they evolve their own practice. This book provides the key tools and approaches to significantly improve your organization’s performance.”


Alexis Fink, Former VP, People Analytics & Workforce Strategy, Meta

“Boards, CEOs and other C-suite Executives are expecting to have a better understanding of how investments in employees drive revenue, customer engagement, and innovation. Workforce Analytics: A Global Perspective provides the most current research and frameworks on how best to determine which parts of the human capital agenda deliver the best value. A must read for Chief Human Resources Officers who are on the line everyday to optimally invest in their people.”


Peter M. Fasolo, Ph.D., Former Chief Human Resources Officer, Johnson & Johnson

“Workforce Analytics is a capability whose time has come. For too long, Analytics was “Reporting in disguise”. Now analytics generates real insights, tells us something we don’t know and offers the promise of powerful predictions. To reap this potential, we need to be able to ask the right questions, understand what to expect from Analytics colleagues and focus on insights that meaningfully impact strategic talent and business outcomes - it’s possible!
Written to appeal to both academics and practitioners alike, this book reaches back to original insights in “The Differentiated Workforce” about the strategic value of critical roles and strategic work. It points the way forward to using Workforce Analytics as a potential game-changing capability that - when done right - can build real competitive advantage. It’s an exciting proposition! ”


Lucien Alziari, Executive vice-president and Chief HR Officer, Prudential Financial

“Anyone interested in workforce analytics must have this compendium. Each of the 19 chapters by thought leaders offers exceptional insights into the why, what, and how of analytics. Collectively, these insights define the past, present, and future of the workforce analytics agenda.”


Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan. Partner, The RBL Group

“Talent, Change and Organization Development need to be data-led and hypothesis-driven. Workforce Analytics: A Global Perspective provides a critical resource for practitioners so we can be more effective in our jobs, and make better data-based decisions.”


Placid Jover, EVP and CHRO, Teva Pharmaceuticals

“Alec, Martin, Dana and Mark have created an incredible resource with the publication of Workforce Analytics: A Global Perspective. It provides insight into all aspects of the analytics lifecycle, including how to influence decision making which is one of the most critical outcomes. Whether you are a seasoned professional or a newcomer to the field, this book is an invaluable resource that will inspire and empower you to leverage workforce analytics for transformative impact.”


Dawn Klinghoffer, Vice President, HR Business Insights and Head of People Analytics, Microsoft

“Especially with the power of AI, no one can doubt the growing importance of workforce analytics as an effective means to gain and retain competitive advantage in the area of people management. The editors, all leaders in the field, have produced a collection of key articles to help the reader quickly get up to speed in the area - from a historical perspective to theory and practice on a global basis to useful data driven insights.”


Fred Foulkes, Emeritus Professor of Management and Organization at the Boston University Questrom School of Business and founder of the Boston University Human Resources Policy Institute



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